Using Zoom as a Student

Mike Wolkowitz · Updated ·
Online Software & Student Apps
🎥 Join your instructor's Zoom meetings, use the in-meeting tools, and fix common audio or video problems.

As a College of DuPage student you can join any Zoom meeting set up by your instructor. You do not need a paid Zoom Pro account to attend. This guide shows you how to join, what the in-meeting controls do, and how to fix the issues students hit most often.

🌐 Join Zoom on the web

  1. Go to zoom.us.
  2. Click Join a Meeting at the top of the page.
  3. Enter the Meeting ID your instructor gave you, then click Join.
  4. Enter the meeting passcode if you are prompted for one.
  5. Set your audio and video, then click Join Meeting.
💡 Tip: If your instructor sent a meeting link, you can just click that link and skip straight to the join screen. No Meeting ID needed.

💻 Download the Zoom app (optional)

Windows or Mac:

  1. Visit the Zoom Download Center.
  2. Click Download for Meetings and follow the installation steps.
  3. Open Zoom and click Join a Meeting. You do not need to sign in.

Mobile (iPhone or Android):

  1. Open the App Store (iPhone) or Google Play Store (Android).
  2. Search for Zoom and install the app.
  3. Open the app and tap Join a Meeting.

🛠 Common features and how to use them

🎥 Joining a meeting

  • Click the meeting link from your instructor, or enter the Meeting ID manually.
  • Choose to join with computer audio or dial in by phone.
  • Set your microphone and camera before joining.

🖥 In-meeting tools

  • Microphone and camera: use the controls at the bottom to mute or unmute and turn video on or off.
  • Chat: click Chat to send messages to other participants.
  • Raise Hand: click Reactions, then Raise Hand, to ask a question.
  • Screen sharing: if the host has enabled it, click Share Screen to present your screen.

🔹 Breakout rooms (if your instructor uses them)

  • You will be automatically assigned to a room, or given the option to join manually.
  • Click Join when prompted to enter your assigned room.

🧰 Troubleshooting common issues

Can't join a meeting?
  • Double-check the Meeting ID and passcode.
  • Try a different browser, or download the Zoom app.
  • Check your internet connection and restart your device if needed.
No audio, or microphone not working?
  • Click the microphone icon and make sure Join Audio by Computer is selected.
  • Check your device's microphone settings so Zoom has access.
  • Try leaving and rejoining, or switch to a different device.
Camera not working?
  • Click the camera icon and select the correct device.
  • Make sure no other application is using your camera.
  • Restart your device and try a different browser or the Zoom app.
Poor video or audio quality?
  • Make sure you have a strong internet connection. Try moving closer to your Wi-Fi router.
  • If you are on video, try turning it off to improve audio quality.
  • Close other applications running in the background to free up bandwidth.
Still need help? Contact the Student Support Help Desk
📞 Phone: (630) 942-2999
📧 Email: studenthelp@dupage.edu
🌐 Online: Submit a request online

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