Accessing Student Email
Email
📧 Read your COD student email on the web, on your computer, or on your phone.
🌐 On the web (any device)
- Go to outlook.office.com.
- Enter your College email (for example, student@dupage.edu) and password, then select Sign in.
- Approve the sign-in in Microsoft Authenticator: type the number shown on screen into the app, then select Approve. You will land in your inbox.
📱 On your phone
- Install the free Microsoft Outlook app (App Store or Google Play).
- Open it, tap Add Account, enter your College email, and sign in.
- Approve the Authenticator prompt. Mail, calendar, and contacts sync automatically.
🔑 Can't get in? Most sign-in problems are one of these:
- Forgot your password? Reset it yourself at passwordreset.microsoftonline.com, or at inside.cod.edu under Set/Forgot Password.
- Got a new phone, or your Authenticator prompt stopped working? Your account is protected by Microsoft Authenticator, and a new phone does not carry your work-account sign-in over automatically. If you can still get a code another way (your old phone, or a backup method you set up earlier), go to My Sign-Ins > Security info, choose Add sign-in method > Microsoft Authenticator, and scan the QR code with the app on your new phone. If you have no way to get a code at all, the Help Desk can reset your sign-in setup so you can register your new phone.
- Account locked, or "too many attempts"? Wait a few minutes, then use the password reset link above. If it persists, contact the Help Desk.
📦 Becoming a COD employee? Your email is preserved. When your @dupage.edu student account moves to a Staff/Faculty account, your messages carry over, so you will not lose them.
☎️
Still cannot get in?
Contact the Student Support Help Desk: 630-942-2999, studenthelp@dupage.edu.
Contact the Student Support Help Desk: 630-942-2999, studenthelp@dupage.edu.
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