Using Microsoft Teams

Mike Wolkowitz · Updated ·
Online Software & Student Apps
💬 Sign in to Microsoft Teams to chat, join class meetings, and share files. It is free for every active COD student.

Microsoft Teams is part of your Microsoft 365 account and is available to all active College of DuPage students. You can use it in a web browser or install the desktop and mobile apps.

🌐 Sign in to Teams on the web

  1. Go to teams.microsoft.com.
  2. Enter your student email address (for example, yourusername@dupage.edu) and click Next.
  3. Enter your password and complete Microsoft Authenticator verification (number matching).
  4. Open your Teams dashboard, where you can join meetings, chat, and access files.

💻 Download the Teams app (optional)

Windows or Mac:

  1. Visit Microsoft's official Teams download page.
  2. Click Download for Desktop and follow the installation steps.
  3. Sign in with your student email and password.

Mobile (iPhone or Android):

  1. Open the App Store (iPhone) or Google Play Store (Android).
  2. Search for Microsoft Teams and install the app.
  3. Open the app and sign in with your student credentials.

🛠 Common features and how to use them

💬 Chat and messaging

  • Click Chat in the left panel to message classmates or instructors.
  • Use an @mention (for example, @JohnDoe) to notify a specific person.

📢 Join a team or class group

  • Click Teams in the left panel to see your class groups.
  • If you were invited to a team, click Join or create a team and enter the team code from your instructor.

🎥 Join a meeting

  • Click Calendar in the left panel to see scheduled class meetings.
  • Click the meeting and select Join.
  • Set your audio and video, then click Join Now.

📎 File sharing and collaboration

  • Click Files to upload and share documents.
  • Use OneDrive for cloud storage and collaboration.

📌 Customize notifications

  • Click your profile picture in the top-right corner and select Settings > Notifications.
  • Adjust the settings for messages, mentions, and meetings.

🧰 Troubleshooting common issues

Can't log in?
  • Use your full student email address (yourusername@dupage.edu).
  • Reset your password if needed at passwordreset.microsoftonline.com.
  • Make sure Microsoft Authenticator is set up correctly with number matching.
Teams not loading or freezing?
  • Restart your browser, or try a different one (Chrome, Edge, Firefox).
  • Clear your browser cache and cookies. See the "Troubleshooting Web Browser Issues" article for step-by-step instructions.
  • If you use the desktop app, log out and back in or reinstall the app.
Missing teams or classes?
  • Confirm your instructor has added you to the correct team.
  • Log out and back in to refresh your Teams list.
  • If you still do not see your class, contact your instructor for access.
Microphone or camera not working?
  • Make sure your device's microphone and camera are enabled in system settings.
  • Check that Teams has permission to use them in Settings.
  • Restart your device and try again.
Still need help? Contact the Student Support Help Desk
📞 Phone: (630) 942-2999
📧 Email: studenthelp@dupage.edu
🌐 Online: Submit a request online

Was this article helpful?

0 out of 0 found this helpful
Have more questions? Submit a request