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College of DuPage · IT Help Center

How can we help?

Self-service fixes and how-to guides from COD IT Services, ready whenever you need them.

Students @dupage.edu

Reset password Set up password reset Two-step login (MFA)

Faculty & Staff @cod.edu

Reset password Set up password reset Two-step login (MFA)

Can't sign in at all? Start here. Still stuck? Call us or submit a ticket.

Tip of the Week

Deleted an email by mistake? Outlook keeps a 30-day safety net. Right-click Deleted Items, choose "Recover deleted items," and it's back.

How to recover deleted items →

Tip of the Week

Need a quick screenshot? Press Win + Shift + S, drag a box around what you want, and it's on your clipboard. Three seconds, no extra apps.

More keyboard shortcuts →

More updates

Quick Links

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Gemini · the rules · free training

Reset My Password

myACCESS · Email

Set Up Two-Step Login (MFA)

Approve sign-ins on your phone

Connect to Wi-Fi

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Sign in to myACCESS

Self-Service portal

Getting Started

New, changing roles, or leaving

Course access · tools

Printing & Balance

Release prints · add money

Software Downloads

Microsoft 365 · Office apps

Spot & Report Phishing

Suspicious emails

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Getting Started

New to COD, changing roles, or leaving? Step-by-step checklists to get set up or wrap up.

News & Announcements

Service updates, new features, and IT announcements.

Faculty & Staff

Accounts, devices, software, and security for employees.

Students

Accounts, Wi-Fi, apps, registration, and Blackboard.

Blackboard - Faculty & Staff

Blackboard Ultra: navigation, grading, and integrated tools.

Internal Documentation

KB articles and templates for Agents only.

For Your Role

For Students

Quick access to the systems you'll use every day at COD.

Browse all student help articles →

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Other Ways to Reach Us

Call

Students(630) 942-2999 Faculty & Staff(630) 942-4357 (630) 942-2999 (630) 942-4357

Email

Studentsstudenthelp@dupage.edu Faculty & Staffhelpdesk@cod.edu studenthelp@dupage.edu helpdesk@cod.edu

Visit in person

Students Academic Computing Center, SRC 3000 Mon–Thu 7:30a–10p Fri 7:30a–5p Sat 8a–4:30p Sun Noon–6p

Faculty & Staff IT Services, SRC 2155 Mon–Thu 8a–4:30p Fri 8a–4:30p Sat–Sun Closed

Live phone support

Students Mon–Thu 7:30a–8:30p Fri 7:30a–5p Sat 9a–4:30p Sun Noon–6p (630) 942-2999

Faculty & Staff Mon–Thu 7:30a–8:30p Fri 7:30a–5p Sat 9a–4:30p Sun Noon–6p (630) 942-4357